E-commerce Account Manager
APPLY NOW
About Youvit
Youvit intends to become a leading Emerging Asia based nutrition brand focused on unlocking the potential of the Aspiring Middle Class. Our (ad)venture was founded out of a passion for building consumer health ventures that serve consumers in densely populated economies across Emerging Asia.
We believe that the nutrition industry is broken and ripe for disruption. Large corporations serving mass market consumers put health-sounding brand names on basically unhealthy products, while the well-informed millennial population in emerging economies is craving for young and innovative brands that offer affordable premium products, that have sustainability in their DNA, and that have a passion for the consumer they serve. Our distribution strategy is based on retail, online sales and partnerships, thereby fostering consistent intake and repeat purchase.
By developing our own brand of premium products, focused on Health, Beauty and Performance, we bring quality products within reach of the Aspiring Middle Class. By doing so, we can improve their diets and overall health, and consequently unlock their potential. Although data driven decision making and IT play an important role in the development of our venture, we believe in an old school business approach, based on solid fundamentals. Technology is for us an enabler and accelerator versus a key revenue driver.
Youvit’s first product, the world’s best tasting multivitamin gummy, was launched in April 2017 and quickly became the best-selling vitamin products selling over 1,400,000 sachets in the first 18 months in 15,000 retail locations. We have successfully launched six products with several new products planned with the aim to expand to 35,000 retail outlets by the end of 2023. To scale our operations into new sales channels, new categories and new markets, we intend to board strong new team members who are eager to support us with bringing our journey to the next phase.
About the Position
Joining Youvit as an E-commerce Account Manager is an opportunity of a lifetime. Your life will be filled with new challenges, adventure, rewarding hard work – and play. You work alongside the management of a fast-growing start-up, flexing your entrepreneurial muscles while you are submerged deep into business development. It is the ideal place to develop your career and quickly learn what it takes to build and scale a business. You will be exposed to a wide range of departments, with a strong focus on sales and distribution, enabling a very steep learning curve and personal development.
We see you as a fundamental part of the team, and expect you to truly feel part of, and contribute to the business. We are ambitious and ready to work hard to achieve our goals, the ideal candidate has the same intrinsic urge to excel in everything he/she does. We value people that get things done, don’t take shortcuts and are passionately curious. A potential match is street-smart, ‘hungry', and willing to embark on a great adventure. We prefer entrepreneurial and energetic ‘can-doers’ that like to roll-up their sleeves versus sitting in a suit in a fancy office.
Responsibilities
1. Sales Targets and Forecasting:
Own and meticulously manage online sales targets while providing accurate forecasting.
2. Operations Oversight:
Oversee distributor operations to ensure end-to-end service excellence, from order processing to deliveries and customer responses, meeting or exceeding service level agreements.
3. Collaboration and Exposure:
- Actively collaborate with retailer programs to leverage marketplace exposure through banners, flash sales, etc
- Work closely with distribution management and the supply chain team to ensure stock availability at distributor and platform levels.
4. Promotional Strategies:
Prepare promotional nominations for major and thematic campaigns in marketplaces.
5. Relationship Management:
Manage relationships with marketplace key account managers, organizing monthly/quarterly business reviews to gain relevant insights.
6. Social Commerce:
Drive and manage social commerce initiatives, including live streaming, affiliate programs, and content creator sales.
Online Marketing:
1. Creative Briefs and Alignment:
- Collaborate with content creators and the design team to create creative briefs for online marketing assets.
- Align brand key campaigns with marketplaces to secure support and exposure.
2. Optimization and Analysis:
- Optimize the look and feel of marketplaces and merchandise to increase conversion rates through consumer trend analysis and competitor assessments.
- Identify strategic brand partners to broaden exposure to new audiences.
3. Digital Content Strategies:
Provide creative ideas for content marketing and optimize website and marketplace product images.
4. Performance and Monitoring:
Monitor and measure the performance of partnerships and online marketing initiatives.
Qualifications
- Bachelor’s degree in Business Management, Marketing or related field
- Minimum of 3 years of work experience as an eCommerce Manager, Sales Manager, or a related role from a consumer goods / FMCG brand (preferred) or e-commerce platform
- Ability to handle stressful situations
- Ability to manage flexible work timings
- Complete knowledge of eCommerce procedures and techniques
- Knowledge of SEO/SEM and other marketing tools
- Strong analytical and problem-solving skills
- Experience in leading a small team
- Strong communication and external relationship skills
- Basic understanding of eCommerce industry trends and procedures
- Strong marketing and technical background
- Proficiency in Microsoft Office Tools
- Having a positive attitude
- Understanding of data analysis and business principles
- Efficiency in addressing clients queries
- Good decision-making skills
- Highly motivated
Snapshot of the Role
Title : E-commerce Account Manager
Location : Kuala Lumpur
Start date : ASAP
Language : Fluent in English
Education : Bachelor or Master Degree
Experience : Minimum 3 years in relevant field
Contract : Three-month fit-period, full time position afterwards
Compensation : Competitive salary
Reporting to : VP of Online Sales
Applicant Collection
hr@youvit.co.id
Application Process
Send your CV and a short (max 1 page) one-page essay explaining what you can contribute to YOUVIT and why are you are interested to work with us. E-mail to HR@YOUVIT.co.id. Enquiries can be directed to the same address. We will invite interesting candidates for a (virtual) interview initially.
A potential match is street-smart, ‘hungry', and willing to embark on an adventurous journey throughout life! We prefer entrepreneurial and energetic ‘can-doers’ that prefer to work in the trenches versus sitting in a suit in a fancy office. Corporate bureaucrats are advised not to apply!
“The ones who are crazy enough to think they can change the world, are the ones that do”